• introduction
• financial performance
• country performance
• performance by revenue category
• sustainability performance
• investor relations & share performance
• risk & opportunity management
  • introduction
  • creating value through local risk management
  • risk appetite
  • global risk & control framework
  • local tailoring of risk-management approach
  • managing through the cycle
  • main risks
  • conclusion

introduction

Risk and opportunity management is firmly embedded in our strategy and we consider it essential for achieving our targets. We actively stimulate entrepreneurship throughout the organization and encourage our people to identify and seize opportunities. At the same time, we recognize that risks must be assessed and controlled to protect our stakeholders. This section describes our risk & control framework, and our approach, and also provides an overview of our key strategic risks, risk mitigating actions, and related opportunities.