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core data

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in millions of €, unless otherwise indicated
 2012
 2011
 Δ%
Key financials
Underlying1
Revenue
 17,086.8
 16,224.9
 5
Gross profit
 3,102.0
 2,957.1
 5
EBITA2
562.9
 600.6
 (6)
Actual
Revenue
 17,086.8
 16,224.9
 5
Gross profit
 3,107.3
 2,953.9
 5
EBITA2
463.6
 553.1
 (16)
Net income
 36.7
 179.0
 (79)
Free cash flow3
466.5
 435.2
 7
Net debt4
1,095.7
 1,302.6
 (16)
Shareholders' equity
 2,724.9
 2,898.4
 (6)
Ratios (in % of revenue)
Underlying5
Gross margin
 18.2
 18.2
EBITA margin
 3.3
 3.7
Actual
Gross margin
 18.2
 18.2
EBITA margin
 2.7
 3.4
Net income margin
 0.2
 1.1
Share data
Basic earnings per ordinary share (in €)
 0.17
 1.00
 (83)
Diluted earnings per ordinary share before amortization and impairment acquisition-related intangible assets and goodwill, integration costs and one-offs (in €)
 2.11
 2.32
 (9)
Dividend per ordinary share (in €)
 1.25
 1.25
 -
Payout per ordinary share (in %)6
59
 53
 11
Closing price, year-end (in €)
 27.81
 22.86
 22
Market capitalization, year-end
 4,785.3
 3,907.9
 22
Enterprise value, year-end7
5,881.0
 5,210.5
 13
Employees/outlets
Average number of staffing employees
 581,700
 576,800
 1
Average number of corporate employees
 29,320
 28,700
 2
Number of branches, year-end8
3,191
 3,566
 (11)
Number of inhouse locations, year-end8
1,305
 1,145
 14
  1. Underlying: actual gross profit and EBITA adjusted for one-offs, such as restructuring, integration costs and acquisition-related expenses.
  2. EBITA: operating profit before amortization and impairment of acquisition-related intangible assets and goodwill.
  3. Free cash flow is the sum of net cash from operating and investing activities, excluding the acquisitions and disposals of subsidiaries and associates.
  4. Net debt: cash and cash equivalents minus borrowings.
  5. Underlying: actual gross profit and EBITA adjusted for one-off items, such as restructuring, integration costs and acquisition-related expenses.
  6. Payout per ordinary share in %: dividend per ordinary share on basic earnings per ordinary share adjusted for the net effect of amortization and impairment acquisition-related intangible assets and goodwill and one-offs.
  7. Enterprise value: the total of market capitalization and net debt.
  8. Branches are outlets from which various clients are served with a number of various services and which are located in residential/commercial areas. Inhouse locations are outlets from which one client is served with a limited number of job profiles and which are located on the site of the customer.