This year's annual report: online leading!
After an evaluation of the trends around the publication and usage of annual reports, we have made some major changes this year. We've found that an increasing percentage of readers uses the online version, sometimes printing all of it or the parts they are interested in, without wanting to wait for the customary glossy booklet in the mail. Therefore, we have made a fundamental design and production change. We have now focused on producing optimal readability, visualisation and search functions for online as our first priority, and on easy and eco-friendly printing PDF options as our second. We have also taken the decision to stop producing and printing a full version to send by mail. This edition represents the result of these fundamental changes, and we are proud to present this online report.